By the end of the session attendees will have a deeper understanding of what good change management looks like and the importance of communicating the ‘what’ and ‘why’ and engaging staff during change. This will include discussion on how to manage change when you do not have all the information re. the ‘what’. In addition attendees will develop a better understanding of how staff react to change as well as how they can support their staff through change.
What is Change Management?
University approach to change management
What are the benefits of good change management?
5 steps to successful change
What and why
Reaction to change – change curve, comfort zone and psychological colours
Communication v engagement
Purpose, picture, plan and participation
How can I support those affected incl. top tip for managers?
What support can Change Management Team provide?
What to do before you attend: Delegates will receive brief pre-reading prior to the session.