Covid-19 Response This course has been paused as the content is not currently deemed suitable for online delivery. Please see below for resources suggested in lieu of the course.
One of the most challenging career transitions is from team member to team supervisor. Individuals in a supervisory role are no longer on equal terms with their peers, and find themselves needing to take the lead, make decisions and allocate work. This course is designed to give newly appointed supervisors some key tools so they can lead by example and be an effective support to the line manger.
What we will cover
Supervisor v Manager (What is the difference? Definition of a supervisor, Personal declaration)
Managing your time (Setting weekly and daily goals, Time stealers, The power hour)
Setting and agreeing goals which are specific, measurable, achievable, realistic and time bound
Delegation (A 6 step approach, Relinquishing control)
Giving feedback (Catching things early, Having structure for giving feedback, The BOOST model)
Coaching Skills (Curious line of enquiry, Listening to understand, Setting an action plan)
What you’ll leave with
More confidence in your role as supervisor
The ability to handle delicate situations assertively and still arrive at an agreeable outcome
The ability to set clear goals and actions
The ability to mentor new members of staff and provide constructive feedback
Who this course is aimed at: This programme has been developed for newly appointed supervisors or those about to be promoted to a supervisory role who have had no formal training. This course is equally suitable for those who are taking on a supervisor role on an ad hoc basis, or for those who desire to develop the skills needed to be a successful supervisor.
Expectations of Managers @UoB - six expectations enable managers to understand the organisational context and responsibilities of their role at the University, as well as how to use this to help engage and motivate their staff
New to managing staff? - links to other resources along with our courses. Please note that we are in the process of reviewing and updating our offer for the coming academic year.