Covid-19 Response This course will be run as an online webinar combined with self-directed learning.
This course will enable you to use feedback as a powerful management tool. We will consider why and how feedback is effective, in a range of scenarios from informal daily encounters to formal staff reviews. With the support of practical tools and techniques, you will explore and practise giving and receiving feedback within a safe and supportive environment.
What we will cover
The purpose and value of giving feedback in a range of formal and informal management scenarios, and as part of a culture of ongoing development and continuous improvement
Different forms of feedback and when/how they might be appropriate, including performance management
A range of practical tools and models for giving feedback effectively
How to seek and receive feedback in a constructive way
What you’ll leave with
An appreciation of the value of feedback as part of a coaching approach to management and development
Confidence in your ability to provide a range of feedback that is useful, supportive, assertive and constructive
A toolkit of techniques and models for giving effective feedback
An understanding of your own responses to feedback, and how to receive feedback that supports your own development
Who this course is aimed at: This workshop is for professional services staff who have responsibility for managing other staff.
What you need to know
Cancellation fee: Your Division/Faculty will incur a £50 charge should you fail to attend on the day or cancel your place any later than three full working days before the course.
Sickness: If you are unable to attend the course due to sickness, please can you or a member of your team notify us by email (email@example.com) as soon as possible on the day of the course, if not before.
Waiting list: Staff Development will operate a waiting list should this course become full. Because of this, places are non-transferable between colleagues.
How you book Development courses should be discussed as part of a development plan agreed with your manager.
Each course will be open for bookings at 9 am on the day 8 weeks prior to the course date. If this date falls on a University closure day, the course will be released on the next working day.