This workshop has been converted to an on-line version of the programme that was available at the end of 2019 (Building confidence in responding to distressed students offered by Bristol Mind).
It is aimed at all staff whose role involves interaction with students. It helps staff to build awareness of mental health issues, in order to develop the necessary confidence and communication skills to respond with compassion to students experiencing a range of distress.

We ask you to:

• Be prepared for the workshop to arouse a range of intellectual and emotional reactions in yourself and other participants.
• Listen respectfully to the experiences of others in the room.
• Pay attention to your own emotional well-being – take time out from the workshop should you need to.

• To take time to reflect on the current situation that participants find themselves in, and consider their own wellbeing in a supportive environment
• Connect with colleagues about the current picture for the people they are supporting who may be experiencing distress
• Learn about how to notice and respond to distress appropriately
• Consider how communication works, and learn the basic requirements for good listening, and how these responses translate to support offered remotely by telephone, text, email, webchat and zoom.