Bristol Mind: Building confidence in responding to student mental health
Duration 0.5 days
Team Academic Staff Development

Grounded in best practice this half day workshop helps staff to build awareness of mental health issues, in order to develop the necessary confidence and communication skills to respond with compassion to students experiencing a range of distress

During this workshop (3.5-hour classroom delivery), participants will:
• To raise general awareness about mental health, to better respond to our own and other’s emotional health needs.
• Define mental health and the key factors involved for students when they begin to struggle.
• Consider how communication works, and learn the basic requirements for good listening.
• Learn key factors to consider when supporting a distressed student, and where to turn in a crisis.
• Consider their own needs in a supportive environment.

Designed for colleagues with a student-facing or front-line role in the University. For example:

  • Student administration staff
  • Student Recruitment staff
  • Technical staff, 
  • Staff who have regular student contact
If you have any questions about your eligibility, please contact Staff Development:

This 3.5-hour course helps staff to have an increased general awareness about mental health and to better respond to our own and other’s emotional health needs.

To build confidence and competence to recognise common mental health difficulties and respond appropriately and safely.

Delivery style:
Informal classroom and interactive workshop delivery. Training is delivered in a relaxed and flexible manner with plenty of opportunity for questions and discussion.

Refreshments: Unfortunately, refreshments will not be provided at this session. Water is available.

Important note: If you feel that you are not in the right space to attend this training or have recently experienced a bereavement or student death please let the Staff Development Team know ( and we can help you rebook for a later course.

We ask you to:

  • Be prepared for the workshop to arouse a range of intellectual and emotional reactions in yourself and other participants.
  • Listen respectfully to the experiences of others in the room.
  • Pay attention to your own emotional well-being – take time out from the workshop should you need to.

Course charges

Please be aware that failure to cancel your place three full working days before a course or failure to attend a course will incur a £50 charge to your school.  
Important: Please seek approval from your line manager or equivalent before booking onto this course.

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